Ebay help

Does anyone have an email for eBay customer services? I am going round in circles talking to the live chat and getting nowhere!!

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Ebay help

tobiasd4
Experienced Mentor

Ebay don't do emails.

Getting call back is not easy.

some say doing it from app the option appears.

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Ebay help

Yes, you can ring them or request they ring you by viewing this link from your phone:
https://www.ebay.co.uk/help/eua?id=5190

 

 

 

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Ebay help

You might make faster progress if you gave details of problem on here.

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Ebay help

CS in parts seem to have been replaced by AI, not sure why, to reasure you, we are human and not AI......  but hey ho.... However if you ask or tell AI you want to contact ebay it does now actually say email us, with a link..... As pictured below so perhaps this is a new option.

Screenshot 2026-04-24 at 18.19.33.png

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