Ebay Ban for life- is there a formal appeal process.

[z3kk]

Hi, my son has unfortunately received a ban for life from ebay. We think that this is beause he set up an account when he was 13. Now he is 18 he set up a new account and was immediately banned. I have been trading on ebay since 2005 and have passed on my thrifty ways to him and he is keen to start trading now his A-Levels have finished. 

Is there anyway to formally appeal and have the ban overturned. I did not know about the account he had previously when he was under 18. 

Any advice is greatfully appreciated. 

Best wishes

[papso22]

Not only will ebay not overturn your son's ban, if they link either of his accounts to yours, yours will get banned too.

There is no appeal process.

[jckl1957]

As advised, there is no appeals process - Ebay's decision is final.

Your son will have to accept that by choosing to break the rules as a teenager, he is not able to use the site now he is an adult.

A resourceful young person will find other outlets for selling unwanted personal items.

[plpmr]

adding to the advice already given -

eBay look upon giving false information to open an account as very serious and there's no possible to an ban brought about by this.

[red_magpie]

Your son had an eBay account for five years from aged 13, and you never knew about this?

When a seller is permanently restricted eBay applies the same restriction to any other account "associated" with the banned account. This usually means anyone with the same registered address or who has logged in using the same connected device or IP address. So keep your fingers crossed!

eBay is ruthless about this. We once heard from a seller who lost his entire online business and shop overnight because his son had opened an eBay account and was misusing it. I sometimes think there's a case for having a family discussion about eBay, so that younger people realise that it comes with responsibilities to family members as well as themsleves.