Delayed authentication

[pokwuk]

I’ve sold a pair of shoes and shipped them on the 8th for authentication, and they still yet to be authenticated. Customer is getting upset as it’s take ages. 

anyone else had issues with getting anything authenticated, and who to contact to get this going ?

[**peaseblossom**]

They aim for 2 working days so it's a lot over that.    

https://www.ebay.co.uk/help/selling/selling-tools/ebay-authenticity-guarantee?id=4644

Contact ebay tomorrow about it.  You can use callback on here:
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid