Customer has paid but wants to delay postage

[lifeguardtrooper1944]

Hi, I have sold an item. The customer has paid but wants me to delay postage for 2 weeks due to holiday. I have no problem with this but item keeps saying overdue postage....  what can I do to solve it and not get performance penalties..... thanks P

[**peaseblossom**]

It will affect your dispatch rating.    It's best to cancel/refund the transaction and relist nearer the time for the buyer to buy again.