12-02-2026 12:22 AM
Can anyone show me how to set up a custom message for a customer when they check out.
Thanks in advance
13-02-2026 2:14 PM
Hi @contourblinds ,
Thank you for your post.
There isn't a way to customise messages when buyers check out. They get an automatic order confirmation email. You can check your account settings> selling> manage communication with buyers to see available options.
Thank you,
Kat
16-02-2026 3:32 PM
Thanks Kat.
This is what I got. "Buyer checks out. "The order confirmation email thanks your buyer for their purchase and tells them where to go to find details about their purchase."
Another question??
Can I bulk edit the following?
Product manufacturer
Product documents
Product safety information
Regards,
Jackson
16-02-2026 4:54 PM
Hi @contourblinds ,
Thank you for your reply.
Yes that order confirmation email doesn't allow it to be customised.
For adding safety information to listings in bulk please see the details on the help page here
Thank you,
Kat