22-02-2026 6:36 PM
please can anyone tell me how to get to speak direct to an eBay agent, either me ringing them, or them ringing me.
I’ve got a complicated case that doesn’t fit any of their Help pages criteria so just seem to be going round and round in circles
22-02-2026 6:38 PM
Use the link to get a callback.
https://www.ebay.co.uk/help/eua?id=5190
22-02-2026 8:20 PM
Many thanks for your contact. Unfortunately, I’ve already tried going down that same route that your link provides, which brings up a choice of 8 subjects that you have to click on, and none of them fit my situation. I have previously clicked on one of those choices that was the closest, but that sent me down an incorrect path that just confused Ebay into taking inappropriate action. Therefore I am trying to start again where I don’t have to choose one of the eight choices that does not fit my circumstances. any other suggestions would be greatly appreciated for how I can get to speak to eBay. And thank you again for your time. kind regards
22-02-2026 8:36 PM
Why not describe your issue here? Folks are very good at advising for tricky problems.
23-02-2026 8:10 AM - edited 23-02-2026 8:10 AM
When I clicked on the link (8.09 Monday morning) it offered a callback with a 2 minute waiting time.
Worth trying again, or, as suggested, explain the issue here.