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Buying

Hi for the last few days I've not been able to buy or bid on items on eBay the blue buy now and make offers are very white and I can't add the item to my basket or watch list what has happened 

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Buying

fargvs
Experienced Mentor

Suggest --- Not bought or sold for a while and there have been a number of changes --- possible that a sudden flurry of purchases over the past month has alerted eBay and is triggering buying limits as below --- updating account and having a payment method on file often helps >

https://www.ebay.co.uk/help/buying/buying-limits-restrictions/buying-limits-restrictions?id=4012&st=...

 

https://www.ebay.co.uk/help/help/selling/getting-paid/introducing-managed-payments-ebay?id=4795

https://www.ebay.co.uk/help/account/changing-account-settings/changing-account-settings?id=4193

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Buying

I don't think that's the problem I buy several times a month from ebay with no problem they have all my details on file I've had no notification from ebay about this as I've been told ebay would send me a message telling me that my account has been restricted but I've had a few no messages or emails 

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Buying

If you've tried the usual clearing cookies etc and the button is still greyed out, I'd ask eBay. 

 

I’ve found that the easiest route to contact eBay Customer Services is via the link below where you can request a call back:

 

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

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