Buyer made a request due to delayed shipping

Recently had a buyer for a ps5 power supply, the item was lost when I sent it off and I had called to have it investigated and was found and sorted fairly quickly surprisingly, the item was delayed by 2 days, the seller put in a request due to the item not being received, the item was delivered that same day, after that he decided to not close the request and tell me he didn't want it any longer due to shipping being delayed the item worked completely fine and I have proof with the serial number displayed, after I put in for eBay to help with the "not delivered request" I won and the buyer instantly put in a request saying the item didn't work, miraculously right. I've replied to it with proof of the item working however due to the buyer saying it doesn't work buyer will surely win just because of eBay's stupid policy, I cannot put a review on the buyers page or anything, buyer was very aggressive when confronted about doing the request when it had been delivered. Is there anything I can do at all in the description I clearly stated no returns.

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Buyer made a request due to delayed shipping

jckl1957
Experienced Mentor

In your position, I would accept the return and get the item back.

Ebay will take the buyer's word that the item is not working.  If you get it back and their claim is false, you can, if you wish, report them to Ebay for abuse of the Money Back Guarantee.

However, buyers are also allowed to return items if they arrive after the latest estimated delivery date, so you are probably liable to accept the return and refund your buyer anyway.

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
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