Buyer is not able to collect a Collection Only item. I cannot post. Will I be charged if I cancel?

[golden.throat]

As title says. Buyer won bid on collection only item and is badgering me to post the item. 

Will I be charged if I cancel an order that the buyer is unable to collect?

Bidding has closed after one week and I desperately need to clear my house so, ideally, I would offer the item to the next highest bidder. 

Short of that, will I be charged any kind of fees if I cancel?

Can't seem to find any answers here, so thanks for any help. 

[tressygirl · Accepted solution]

Cancel citing .... Problem with Buyer's Address,  this refunds the buyer,  and your seller performance is not affected.  Should the buyer leave any negative contact Customer Services,  link below, explain the buyer was asking for something not offered.

You will only be charge a listing fee if any of the following  optional listing upgrades were added.

Add any of the following optional listing upgrades, and they all come with a non refundable listing fee.

This is payable sale or no sale and charged the second the item goes live.

Reserves: 4% of the set reserve ( maximum £150 per item)

Subtitles: £2

Listing in 2 categories: 35p

Gallery Plus: £2.50 ( free for clothes and shoes)

Listings with duration 1 - 3 days 35p

As a tip, before clicking on the final List Item With Displayed Fees button,  glance just above it,  it should read £0.00 Listing Fee.

If there is a fee amount listed there,  you have selected an upgrade,  and if you wish,  it gives you time to scroll up and remove the payable upgrade.  Again would be worth calling CS they may refund this fee as buyer was asking for something you were not offering.

Customer Services link for a Call Back if you need it later .

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

@golden.throat 

[golden.throat]

Thank you so much for the advice - greatly appreciated!