Buyer has received my parcel, but tracking is still "out for delivery" - can't get paid

Buyer has received my parcel, but tracking is still "out for delivery" - can't get paid until this changes but myself and the buyer have no way of contacting ebay to sort this it seems.

 

Can I sort this or will ebay "hold" (steal) my money indefinately?

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Buyer has received my parcel, but tracking is still "out for delivery" - can't get paid

eBay will treat it as untracked so your money will be released in 14 days.

 

 

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Buyer has received my parcel, but tracking is still "out for delivery" - can't get paid

jckl1957
Experienced Mentor

If the tracking on the carrier's website still shows out for delivery, then you should perhaps direct your question to the carrier.

Hopefully, it will get updated and Ebay will release your funds.

Even if you contact Ebay, they will only accept proof of delivery from the carrier.

Once the tracking is updated to 'delivered' your funds will be released after 48 hours.

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
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