05-05-2025 6:10 PM
Hi, Selling a car at auction and also with buy it now price. Someone clicked buy it now and then messaged immediately to say they don't want it. I have now lost over 500 views and 19 watchers. I had 3 days left to go of auction. Will now have to pay additional temporary insurance on the car and pay for relisting. Does anyone know of any recourse? Can I get the watchers back? Can't find anything on ebay help.
05-05-2025 6:40 PM
Nothing you can do here, I'm afraid, it's a chance you take when listing in this format.
You do need to get a credit back for your final value fees though. After 4 days you can cancel and select the reason as 'buyer didn't pay’ (eBay works in 24hr cycles so the option won’t be available until 4 x 24hrs have passed). There’s a link on this eBay page:
The cheapest and best format to sell a vehicle on is an eBay Classified Ad. This also cuts out the time wasters and non-payers.
A Classified Ad costs £19.99 and there are no final value fees if you sell your item.
Your listing runs for 30 days, during which you can arrange for potential buyers to view your item, you can then end it once paid. You can accept offers too (you don't accept the offer until the buyer has been to view first).
http://pages.ebay.co.uk/help/sell/classified.html
If you decide instead to list in auction format or fixed price Buy It Now it will cost £14.99 for your listing, and that fee is payable even if your item doesn't sell or you end up with a non-payer, and if you sell your item, there are final value fees of 1% of the final transaction (min. £25, max. £45)
05-05-2025 6:41 PM
You can issue an Unpaid Item cancellation after 4 complete days. More info:
https://www.ebay.co.uk/help/selling/getting-paid/resolving-unpaid-items-buyers?id=4137&st=
The watchers will see if you relist. You might consider using an ebay classified. It costs £19.99 flat fee and eliminates timewasters because you don't end it until the deal is done. More info here:
https://www.ebay.co.uk/help/selling/listings/listing-tips/selling-classified-ads?id=4167