Being asked for personal information by ebay

Ebay are asking for my passport or driving licence information, my selling payments have been restricted until I provide the information and if I don't provide it by 26th March they will put further restrictions on my account. 

I've bought and sold on ebay for over 10yrs and have never before been asked for such information. 

Has anyone else had this?

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Being asked for personal information by ebay

jckl1957
Experienced Mentor

It is fairly common for long-term Ebay members to be asked, seemingly out of the blue, to verify their identity by providing photo ID.

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
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Being asked for personal information by ebay

papso22
Experienced Mentor

It's part of ebays checks for 'know your customer' under the anti money laundering regulations.  I believe it's triggered by sales value.

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Being asked for personal information by ebay

plum993
Experienced Mentor

Due to the amount you sell, quantity, and profit of the same categorised items (necklaces especially) this may have been noted by ebay who see you as a business seller, so you may want to consider upgrading to a Business account  Upgrade to a business account | eBay.co.uk

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"The secret of getting ahead is making a start"
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Being asked for personal information by ebay

Yes it’s fairly common all users at some point have to provide this information. We certainly was asked a few years back. As mentioned it’s part of verification of who you are and aml laws.

 

when you send your details ensure you show the whole page of passport or your drivers license. Don’t have any of it missing. It’s a common reason why eBay rejects the photos.

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