15-14038-82958 this item

[ilovemyson2006]

Hi, eBay keeps asking me to send feedback for this seller, but I'm not going to do it yet as the item i got  came, but the plastic box came it was all cracked and broken so iv messaged the seller and they wanted pics of it broken and they came back with they will give me 15% off and iv said no thanks i want a nover box or a refund thx jason

[tressygirl]

Those are only bot driven reminders,  we all get them.

Feedback is entirely voluntary, and if you do wish to leave some,  you have 60 days to do so.

@ilovemyson2006 

[jckl1957]

Feedback is voluntary so you can ignore the request from Ebay if you like.

You should open a return for the faulty item, send it back and get a refund.

Don't accept a replacement (which may be just as bad) or a partial refund.

Open a return request

To request a return, select the item you want to send back from your recent purchases above, or use the button below. You can also start a return request from your Purchases in My eBay.

Start a return - opens in new window or tab

[john1297576]

Edit your communication preferences, to avoid getting messages you do not want.

Scroll down this https://commspreferences.ebay.co.uk/commsprefs