28-03-2021 10:57 AM
I am having a nightmare with EBAY at the moment. I made a new business account as i wanted to retain my current one as a personal account. I sold 100 items using the covid support so all was at no charge. I then received a message to say my account was restricted until i sent over documentation. I sent the documentation and then received back that i would be permanently restricted and that all my linked accounts are also restricted. On that account there was no bad feedback, i sorted issues out immediately but ebay wouldnt budge. It took me 3 months to close the account down and was told to move my personal ebay account to a business, so i did. I have had my personal account for 15 plus years, with a feedback of 99.3% with ratings of 594. I assumed naively that if i close down the account my familys accounts would not be restricted any more. that is not the case.
The question is if i close down all the accounts where there is a selling restriction and once closed down they can reopen another account would that still have selling restrictions? I understand that we would lose all previous history
Thanks in advance
Adding to pixiesen2012 advice -
Looking at this business seller account -
# Your answer to the neg is that you don't accept returns.
# Your feedback left for a non-payer is – Time waster etc – a false positive.
# both are serious violations of eBay rules etc.