Anyone help with refund qusestion?
On my listing i offer returns if buyer pays for return Postage. I tried to refund the cost of the item only and there was no option to do that so I have had to refund the whole lot.(postage included). Doesnt seem fair. I am now out of pocket but the customer will be delighted. Does anyone know a way round this . Other than offer NO RETURNS accepted.
Thank you
