insult ?

[pagangirl65]

Hi i had a unhappy buyer of a jacket ..they were not happy with description .I followed the rules and said send it back ..However three times they have said in messages " in your stinking antiquity ".

I have no idea what this means , if its a insult i will deal with it through ebay / paypal .

The jacket was new , so it did not smell  ..I'm only 52 so i'm not antique yet ..So what i graspped was that they are calling me a stinky old person .I have been called a lot worse , but in the context of selling an item not good to insult the person who is going to refund you

Let me know if you think i am being insulted .

bright blessings garry

[arkwebus]

Hi there Garry

Whether you have been insulted is a question no one really could answer.

If the buyer is unhappy and wants a refund he must open a "not as described" case in the resolution centre [link below] and you send him alabel to return and refund when he does so.  There is no other way.  

Do not simply tell him to return it; he needs to use the correct method.  That way ebay is aware of it. 

Then when the case is closed after refund block him from buying and move on. As you say we've all been called worse

@pagangirl65