26-09-2018 1:15 PM
• As a new, infrequent or returning seller your first few payments are subject to a 21 day security hold
• This is to ensure you are genuine & have the items you advertised for sale
•
• When you look in Paypal (all activity) and it says "pending OK to send" then you must send the item
•
• Your funds will be held for 21 days in order to allow you to send the goods, for them to arrive & be checked by the buyer & for any possible issues to be resolved
•
• This process can be accelerated to just 7 days if you send the item by a tracked service with online delivery confirmation. When you add the tracking number to eBay & Paypal & it shows delivered then on day 8 the funds are released
•
• More info here (but feedback is no longer used for confirmation of delivery) https://www.paypal.com/uk/webapps/mpp/security/ebay-payments-learn-more
This is also for your protection as new accounts or those not often used for selling are generally those targeted by hackers. If Paypal released the funds before a problem was noticed & the hacker got away with the money.....they as your account was used...YOU would be responsible for the refund