@mett_41
• While for the most part listing items for sale on eBay is free.....selling is not !!
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• When an item sells you pay fees to two companies :
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• First is Paypal who charge a fee of 3.4% + 20p (or 3.9% + 20p for international sales) per transaction for administration of the transfer of funds, banking & card charges. These fees are nothing to do with eBay & would be charged to receive any payment for Goods & Services into Paypal (including Facebook, Gumtree, Shpock etc)
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• This fee is taken before you receive the funds for the sale as a balance in your account
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• Second is eBay
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• You will receive a monthly bill for eBay sales commission (Final Value Fee) which is charged at 10% of the sale price INCLUDING P&P
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• This fee will appear split on your invoice as the fee on the item price is charged immediately the listing ends, however the fee on the P&P is only charged after the buyer has paid......this is because they may have arranged to collect, to have a premium service or possibly if they bought multiple items they may have been entitled to a postal discount......
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• This fee will also additionally include any listing fees including those for optional upgrades such as reserves, buy now etc
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• These fees will appear on your Paypal of bank account as "eBay Europe Sarl" or "eBayUKLimited"
• Details of fees here : http://sellercentre.ebay.co.uk/private/what-fees-youll-pay
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• In addition, if you use eBay's SHUTL service to print & post your items then this charge will appear with your monthly eBay charges under "eBay SHUTL".....this is because these charges are no longer made at the time of printing, they are only made after the label has actually been used by the courier service & is billed once a month. You are not charged where you print a label & then do not use that courier service
You sold the lens TWICE.....if a buyer does not pay then you need to open an unpaid case to get the fees back on that sale.....but you have left it too late now as you only get 32 days from the sale....this resulted in a fee of £20 !!
for reference
• If an item has not been paid for 48 hours after the listing ended then you can open an unpaid case here http://resolutioncentre.ebay.co.uk/ (you have up to 32 days to do this if you wish to allow the buyer longer to pay but 2 days is the earliest)
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• After opening the case if payment has still not been received after 4 more full days then return to the case & close as unpaid to request a fee credit
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• Once a case has been closed you can then relist or make a second chance offer to the underbidder
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• Once an unpaid case has been opened the transaction cannot be cancelled, only closing the case after 4 days will do this
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• You should not simply cancel a transaction as it may leave you with fees to pay & a selling defect
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• When a case has been closed in your favour as the seller then the buyer receives a damaging unpaid strike against their account & NEITHER of you may leave feedback
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• Details here
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• http://pages.ebay.co.uk/help/sell/unpaid-items.html
You also sold a dress for £5 + £2.90 P&P
So your eBay invoice
First lens sale - 10% of £200 = £20
Second lens sale - 10% of £192.77 = £19.28
Dress sale - 10% of £7.90 = £0.79
