Hello, I paid for an item 3 days ago. Now I see the same ad with another seller. I wrote to the seller about the problem and he does not return an answer. How do I know which ad is not real ?
You do not "write to the seller". The sale summary will have a latest delivery date and when that is past - if it has not arrived - you simply go to the resolution centre [link below right] and open a "non-receipt" case. After 3 full business days you escalate it to eBay and get a full refund.
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