broken bed and horrible seller *****

Hello 

 

I have a bed which is fallen apart within 2 month, tge seller ***** refuse to refund my money but offer a replacement,which iI reject because of the quality.

 

Anyone any idea where I can escalate this to get back my money ?

 

Thx

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Answers (1)

redwick1
Experienced Mentor

You are out of time to do anything on ebay 

You have 180 days on paypal if you paid that way but they may not accept a dispute for not as described after 2 months. Costs nothing to try

I you paid by bank card then try your bank

If they are a business in the UK then you should have some rights under UK law so contact Citizens advice and see what they say

They have an online site

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