What does one do when a seller does not reply or give a refund after item has been returned.

[rspi9309]

Can anybody give advice when a seller does not replyand give refund  after item has been returned.

[arkwebus]

What product is not under Money Back Guarantee?  There are very few and it is not up to seller to say that. 

The onlymajor exceptions are "motors" and "digitally delivered goods" so what are these?

Or - of course - that you have passed the 30 days allowed for by eBay. It sounds as if you have sent the item off with some "do it yourself method" rather than the MBG if you think this does not apply.

@rspi9309 

[rspi9309]

No, not any of the above apply. It was Ebau saying that it does not come under the 'money back guarantee'.