I messaged a seller asking for a refund as the item sent did not match what was being described, then are being awkward and in their last message said
"put the product back in the envelope in the same condition you received it and write return over the package and drop it at any mail boxes near you for the refund."
I would therefore like to open a case with ebay but no longer see the option on that particular item, is there any url I can go to directly?
