Unable to post listing after changing Country

[rcarboni]

Hello everybody and thank you in advance for you help.

I have recently changed my country from Italy to UK but I am unable to post a listing for an item I want to sell.

I get an error  message telling that my identity cannot be verified.

Any clues about what the issue might be and how to solve it?

Thanks a lot!

[fargvs · Accepted solution]

Changing your Based location Address to the UK, does not change your Country of Registration which will remain = Italy.

Seller information

rcarboni 

Feedback rating: 60

Member since 20-Sep-04 in Italy

Your Country of registration needs to be transferred to the UK to avoid EU/UK VAT import/export problems ...  Customer Service can transfer your account registration from Italy to the UK whilst you are on the Phone/Live Chat >

https://www.ebay.co.uk/help/home