Rights on returns

[stevenwhiting]

So. Due to vet bills I'm selling off my retro collection. The issue is, some of the items are sealed so I can't check they actually work, they are worth more sealed. Recently had a 2DS returned as upon opening they discovered none of the buttons working. Fair enough, I had to accept the return and gave them a full refund despite them having ripped the original sealed box it came in. I opened it all up, reseated all the cables and sure enough, still doesn't work.

Anyway. So I've now revised my other sealed listings so that they are now auctions instead and put in the description

"No returns accepted unfortunately. Purchase at your own risk as this is factory sealed so I've not tested."

Is this valid? If they open another console and find it not working, can I be held responsible again? I know for good business you should really give a refund but I'm not a business. I'm a private seller trying to get enough money together for vet bills. Just curious if another sealed console is opened and faulty, can I reject any request for a refund due to stating they take the risk in the description? Obviously I really hope it was a one off and none of the others are in this state. But I'd rather not have negative feedback from rejecting a return when I stated I can't accept returns.

[john1297576 · Accepted solution]

As already said you can't do this!

On every listing top right is the Ebay Money Back Guarantee, I suggest you read it as you cannot over rule ebay's rules.

Even making these conditions could damage your account as it would just lead to bad feedback, defects and additional costs (for you) if cases opened and ebay get involved.

[stevenwhiting · Accepted solution]

Ah, I see it now having read it. States even if the seller doesn't offer refunds. Pointless giving people the option to not accept returns then if they are forced upon you anyway.

[61stephenuk]

Your comment "No returns accepted unfortunately. Purchase at your own risk as this is factory sealed so I've not tested." is not applicable to eBay sales,if a buyer says the item is not as described ie faulty/non working you will have to accept  a return and refund the payment also paying for the return.All risks are with the seller.

[stevenwhiting]

But I thought that only applied to sales and not auctions, which is why I switched to auctions and haven't ticked the returns accepted option. Which also says this : "Returns will not be accepted unless you select domestic or international returns options above. The item can still be returned if it doesn't match the listing description." so doesn't my description saying its untested qualify? I'm saying its new and sealed but untested.