Returns

[dollymixtures123]

Hi guys,

Please can someone help it's around returns I sold an item and the person wants to return the item as they have said it's faulty. I've asked them to send the item back 2nd class recorded delivery and I will issue the refund.

Do ebay send out labels for royal mail 2nd class recorded delivery ?

Many Thanks

Dee

[tobiasd4]

Ask buyer to open case for item not as described, you issue returns label through case, ebay charge you.

Only when returned do you refund all original money buyer paid.

[dollymixtures123]

Thank you I'm going to message them to see if they have posted the item back to me yet. It looks like the insurance coverage on the eBay label is pretty rubbish £25 is that right or have I misread it?