Refunds

[davesnooker]

Hi

I returned an item for a refund and have not received this 8 days lter. I've contacted the seller about this and provided delivery confirmation but they are not responding to me. I have no other way of contacting Ebay on this request as there are no other options on the return. How do I escalate non payment of the refund with Ebay?

 

 

[john1297576]

It says this case is closed, so you can't escalate.

Howdid you pay, refunds go back to source and are not instant, if you paid by Debit card it takes 7 days to go back to bank, if a Credit Card it takes 30 days to go back to card.

All infiormation isavailable for you to see, if the PAID symbol has changed to the REFUNDED SYMBOL then a refund is in process.

You should have had messages from ebay all you have to do is read them, once a case is closed it can't be reopened. The Case would only close if a refund had been made or it ran out of time. Look at the closed case, no one else can see the details.