EBAY GLOBAL SHIPPING - HOW DO YOU MAKE A CLAIM FOR A BUYER?

[style.1900.originals]

Hello,

I am litererally going around in circles, wasting hours of my time on a truly awful customer services ebay. I NOW HAVE THREE items that have either disappeared or arrived damaged and Ebay-Packlink or Hermes say that they are not responsible, but no way of getting hold of Ebay Global Shipping!

I have sold 100s of items without any issues UNTIL NOW! 

I am really pulling my hair out - this is stopping me getting on with my life - I am unable to list items to sell, so not bringing any money in, stopping me from doing anything, purely from the errors of other peple who are probably paid much more than me to do a really **bleep** job!

I DO NOT KNOW WHAT TO DO!

Any advise?

Cheers, Jono.

[ruby*tuesday]

Don't use Packlink, is just another link in the chain of events you don't need. I send hubby to the PO with my Parcels. Never had any problems with RM.