QR and 6 digit collection code

[dedo513]

I've made a private purchase and two days on I'm still waiting for the QR and 6 digit collection code from Ebay in order to go and collect.  Payment has been made to the vendor already, how long does it take for my collection codes to come through?

[tressygirl · Accepted solution]

You can contact eBay Customer Services for this code,  but it is not mandatory to have it for collection purposes as not all sellers use an app,  which is need here,  to run their accounts.

For future reference for collection items, it is best after purchase,  to pay cash on collection.

Presumably then you have paid through Paypal,  so just contact the seller for their contact details to collect your item.

If they insist on that QR code,  just say you do not have to app to accept this,  as above it is not mandatory for a seller to have this,  they can mark the item as dispatched now that you have paid.

[dedo513 · Accepted solution]

Thanks for your reply. Yes, payment was done through Paypal as the seller wanted non-contact payment. The seller mentioned I needed to have a QR code so it's good to know that it's not mandatory to collect.