17-12-2019 10:11 PM
Why on earth did you just not put the tracking onto the item in your Sold section so the buyer could check for themselves.
It is slightly possible that like in the UK then item was left with a neighbour or around the property.
Even if that was not the case if you have tracking to say it was Delivered and the buyer opens a dispute then you win if it says Delivered
If you have not done so then put it on now. I you send tracked then add if as soon as you post it. It saves a lot of problems.
What are you going to report to ebay?.The buyer does not have to sign in person so anyone could have signed it