trying to action a return approved by a seller and through the app and on the Web browser I cannot get the photos to upload of the damaged item received and so can't action the refund. Any ideas?
No need for Photos or 'to and fro'messages ... Using aPC/Laptop, have you opened a formal 'Not as described' (damaged) eBay case within 30 days from delivery which the seller cannot ignore ? ... Seller (or eBay) will supply a prepaid return label ... follow instructions carefully, escalate to eBay when allowed (usually on 4th. day) and continue to completion for a full refund ...see >>
