PayPal fees

I am annoyed to find I have to pay an admin. fee to PayPal for a money back guarantee reimbursement, which means I do not get my full money back, so I have lost out 

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through no fault of my own due to the sellers default. Grateful though I am to have a refund this does not seem fair. Any info. on this?
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PayPal keep 20p, it's hardly going to bankrupt you is it.

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