23-05-2016 1:25 PM
HI IVE SOLD 3 DVD BOXSETS AS A AUCTION LOT .. BATES MOTEL SEASON 1,2,3 .. THEY WERE LIKE NEW ..I'D ONLY PLAYED THEM ONCE .AND THEN LISTED THEM ..THERE WERE ABOUT AS NEW AS YOU COULD GET , BEING PLAYED ONCE .NOT ONE MARK ON DISCS , COVERS , BOXES .
THE DVD'S WERE BUT IN TO A BUBBLE ENVELOPE. THEN SENT OFF
THE BUYER HAS STATED .ALL THREE BOXES WERE SMASHED TO PIECES . AND THEY ARE VERY ANGRY .AS I DIDNT STATE IN THE DESCRIPTION THAT THEY WERE SMASHED .
SORRY THEY WERE NOT SMASHED BUT PRISTEEN .
THEY WANT TO RETURN THEM
WHAT TO I DO .. IF THEY DO RETURN THEM I WILL HAVE SMASHED DVD'S BOXES ... I MAKE SURE ALL MY ITEMS ARE WELL PACKED . THIS PACKAGING WAS A TOTALLY NEW LARGE BUBBLE ENVELOPE .NOT RECYCLED OR TAPED UP .
WHAT DO I DO .THIS NOW SEAMS LIKE A PATTERN THAT NEWBIES TO EBAY WITH A FEEDBACK OF UNDER 50 ARE THE MAIN COMPLAINTANTS AND PROBLEMS.
I GO OUT OF MY WAY TO MAKEV SURE ALL THAT LEAVES ME WILL GET THERE AS IVE SENT IT ..
HELP !!!