Not Covered By Ebay Money Back Guarentee.

[rid.uk.nhioxcdvau]

I ordered a large radio control aeroplane for spare or repair on 22nd October and paid in full £130 inc postage. I have waited 5 weeks and have received nothing other than excuses from the seller as to why he hasn't posted it.

I asked for a refund yesterday but have so far heard nothing back. I have just been informed by ebay that I am not covered by the money back guarentee. So is it OK for someone to just take £130 of my hard earned cash and not send the item? Isn't this called stealing? Ebay have let me down. Someone please tell me what I can do to get my money back.

[ruby*tuesday]

If you read the Ebay Money Back Guarantee you would see that you have 30 days from the Estimated Delivery Date to open an Item Not Received Case to get a full Refund. You have let that  timeout.

You can open a PayPal Case for Item Not Received. You have 180 days. Find your Payment and Resolve a Problem.

[rid.uk.nhioxcdvau]

Hi, thanks for your reply and advice. I will open a Paypal case for Item Not Received.