My seller has provided me 2 tracking numbers which are not showing is this normal its been 4 days?

Looking for advice as 1 person has tried some sort of scam already and now im unsure with these 2 due to tracking numbers not showing anything.

Thanks

Im new to eBay and up to now ive not had a very good experience! 😞😞

Accepted Solutions (1)

Accepted Solutions (1)

redwick1
Experienced Mentor

Depends on what tracking it is.

If it is the PO for a packet then it only shows when delivered

You are covered by the ebay money back guarantee

What is the latest estimated day of delivery on the listing         

                                            

If you have not recieved your item and it is past the latest estimated day of delivery on the item description

then you can open a  not recieved dispute one day after the latest estimated day of delivery on the listing.

You can do that at the bottom of the page under Resolution Centre

 

Escalate it too ebay after 3 full days

https://www.ebay.co.uk/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-poli...

 

You have 30 days from  the latest estimated day of delivery on the item description to open a dispute

 

You are also covered by the paypal money back gurantee if you paid that way so if you fail for any reason on ebay then open a dispute in papal

You have 180 days to open the dispute on paypal

Open the dispute and escalate it as soon as you can but within 20 days

 

Ebay money back guarantee

http://pages.ebay.co.uk/ebay-money-back-guarantee/

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