My Samsung tablet no longer gets access to eBay

My Samung tablet was working perfectly at 5:00 but at 6:00 it no longer works with eBay.

I can access some things such as Purchase History but as soon as I want to look for something new  I get a message telling me that "The eBay mobile website is no longer supported on this device".

Odd because it has supported it for three years.

It tells me to access from a supported Android device, which I thought that I had.

Can anyone help? 

 

Accepted Solutions (1)

Accepted Solutions (1)

Thanks Tobias and Ruby.

I got a very prompt call from the eBay help centre from a young lady who went to great lengths to tell me that eBay no longer supported my device through their website as it was an old one.

She told me that I would have the same problem with lots of other websites.

I pointed out that I had already tried a lot of other sites with no problems and whilst we were talking I logged into Amazon with no problem.

Five minutes later I am working fine.

Magic!

Answers (2)

Answers (2)

tobiasd4
Experienced Mentor

Ebay no longer support some older operating systems.

Try google for other people with same issue.

I am using a Samsung Tablet and have downloaded the EBay App. No problems with mine.

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