Messed about by buyer

[1234crazydiamond]

Hi everyone.  Would like some feedback on an e bay case.  No SELLER PROTECTION BY E BAY I LISTED AN ITEM SIZE APPROX THE SAME SIZE AS A CAR  E BAY ADVERT CLEARLY STATES   COLLECTION IN PERSON  HAVING WON THE BID THE BUYER DECIDES HE CANT BE BOTHERED TO COME AND COLLECT AS ITS 250 miles away 

and has opened a " not received goods claim and i have had my payment frozen well he obviously has not got his item as he has not collected it 

   E bay says i should give frefund this is not going to happen 

No seller protection what so ever.  E bay policy  you are responsible for ypur bid take no notice they are only intrested in buyers not intrested and give no help tp sellers 

ad clearly states collection in person.  Closing account not willing to trade with companys  who dont play Fair