Item:

I need to return this item.

I have not cancelled the return.

I cannot get any help from Paypal. None

 

Because the item is heavy, I needed to arrange more money that the 48 Hour Royal Mail option. And so I stopped the return.

But I still have the item and I can't send it back.

 

Please can someone help?

 

I need the return item, counter reset and then I can arrange the return again.

Item: 

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plpmr
Experienced Mentor

you cannot reopen a case/return and PayPal don't make a seller pay the return costs.

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