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Item not arrived

Brought a item from here was supposed to be hear a week ago seller not replying want my money back was a birthday present for my daughter not happy think the seller is a scam

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Answers (1)

redwick1
Experienced Mentor

What is the latest estimated day of delivery on the listing         

                                            

If you have not recieved your item and it is past the latest estimated day of delivery on the item description

then you can open a  not recieved dispute one day after the latest estimated day of delivery on the listing.

You can do that at the bottom of the page under Resolution Centre

 

Escalate it too ebay after 3 full days

https://www.ebay.co.uk/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-poli...

 

You have 30 days from  the latest estimated day of delivery on the item description to open a dispute

Items do go missing at times. Is there tracking on the item for you to see if it was posted or in transit 

To win a dispute the seller needs to prove Delivered