Incorrect car part supplied

[grays1018]

Recently bought a part for my car, all details supplied by me eg. part numbers etc correct.

Part arrived very quickly and part fitted to car.

Part supplied is not correct when seen fitted to the car.

Spoke to the supplier and they admit that in review they had supplied the wrong part (part very similar but not correct).  They now say they cannot supply the correct part.

Cost of fitment to the car was £100.

Supplier has offered to re fund cost of part.

Question, is it possible to claim compensation for the fitting cost from them as when I source the correct part it will cost me another £100 for fitment?

Comments welcome please.

Thanks.

[john1297576]

The only refund you can get through Ebay ishat you paid for the part. You must open a NOT AS DESCRIBED CASE now to get a refund and reply label to return the wrong part.

Any compensation would be between you and the seller, and would probably require legal action which would cost you more money without any guarantee of success.