Incomplete order

[ryor_13]

Hey guys,

I have an order with a rather troublesome seller, took ages to respond to any communications, was over a week late in dispatching my items, for which I filed a PayPal claim for as I believed that I wasn't going to receive anything and the seller had all but vanished, all current auctions stopped and they didn't respond. When they did send the items out, 1 was missing, but because they were able to provide tracking to PayPal, they wont look at the case again. The seller stated they would refund me, but claim eBay won't let them and now have gone dark again. What is my next course of action as ebay won't do anything, PayPal won't do anything and my bank is useless at getting charges reversed.

[tobiasd4]

Not sure why you opened paypal case, should have been ebay one, but you can't open both.

So looks like you are out of luck.

Only hope is to ask paypal if you can change it to item not as described, but you will have to pay return tracked postage if they allow case.