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Fraud

Hello ,

 

This morning I awoke 2 a message on My phone from the Halifax Building Society fraud detection team asking if I had made an Ebay payment of £1500 for this item .

 

Gaming / Workstation PC & 34 " Monitor , Ryzen 3700x . as I had certainly not made this purchase the Halifax team had declined payment leaving the item in My basket .

 

I have tried in vain to contact Ebay regarding this & have messaged the seller Who has not responded ..disgusted that Ebay have no contact or even help in thius type of fraud .

 

If Anyone can point Me towards any contact information I would be indebted , 

 

I have naturally change My Ebay password & Halifax have sent out a new card but to be honest I would be very wary of buying through Ebay again after this .

 

Thank You in advance ,

Steve..

Accepted Solutions (0)

Answers (3)

Answers (3)

plum993
Experienced Mentor

When your account has been compromised you need to let ebay know and secure it.All details in this ebay link,http://pages.ebay.co.uk/help/account/securing-account.html

 

 

Change all your online passwords ASAP.

plpmr
Experienced Mentor

the item is still for sale and you cannot call out another member and accuse them of fraud.

Have you used Help & Contact at top of page,just scroll down for contact options.

 

I constantly get the options, even when I am just looking for information and  do not want to contact ebay, and Live Chat was quoting a waiting time of one minute.