Sold an item on ebay, the buyer has left positive feedback. Almost 1 week later i get a returns request saying that the item is faulty which i am 100% confident its not, buyer did not contact me first before opening a case against me.
I have agreed to the return and issued a returns label however 4 days later he has still not dispatched this item to me. I know he has something like 2 weeks to return it but if the item genuinely is faulty then why delay returning it?
This is where I feel the system is being abused and I believe if I ask ebay to step in just now I can't claim if my item is returned to me damaged. How is that even fair.
