False information

How can you report a seller giving false details on a sale item

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arkwebus
Experienced Mentor

If you get something which is not as described on the listing [different brand] then you go to the resolution centre [link below] and open a "not as described case" and the seller [if in UK] will send a label to return and refund.  This is the only way to deal with it. There is no other realistic way to report this to ebay. 

 

If several buyers open cases then eBay will probably ban them. 

 

If the seller is abroad there is [or was] a way to deal with it through Paypal. 

 

https://www.paypal.com/uk/webapps/mpp/refunded-returns

 

@archivemaster 

 

 

There is a report button half way down the right hand side of every lsiting.  Then,   choose the correct options on the 3  titles given  to report the item.

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