Ebay holding funds

Hi ebay are with holding funds for a claim for an item not received by my buyer which was resolved weeks ago. How can I get them to pay the money they are holding.

Accepted Solutions (1)

Accepted Solutions (1)

Money is always held when a case is in progress.  Once resolved through the case details money should be released,  and it takes around 72 hours or less.

 

If it has not been released in weeks ,  something is amiss.  

 

Contact eBay Customer Support this way.

 

Scroll to the very bottom of the page on the link below , and click on Contact Us.

 

https://www.ebay.co.uk/help/buying/search-tips/advanced-search?id=4049&query=1455&st=GENERAL_SEARCH

 

Lines open today between 8 a.m. and 10 p.m.

 

 

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