03-12-2020 11:27 PM
Hello,
I feel totally unclear about the followong simple dilemma as I don't completely understand the meaning of my settings, nor my rights and protections as a seller ....
,
I have a listing for clogs for which I have just receives a second offer from the same person of £20. No problem ordinarily (I am more than happy to accept this amount), except that the potential buyer lives in Genoa, Italy.
My listing requires the (normally UK) purchaser to pay £2.95 small parcel Royal Mail postage and I am afraid to accept this particular offer becasue I don't want to have to pay the £10.95 postage to Genoa, nor do I want to get into difficulties with the buyer over postage costs for him/her.
Last time I declined the offer from the same person due to my being afraid of what to do!
My account settings show that I have opted to use the global shipping preferences for new eligible listings BUT I have also excluded all 219 international postage locations.
Please can someone advise me as I don't understand what I should do? I am not a seasoned eBay seller!
I look forward to hearing from someone who could, give advise me on whether or not to accept the offer - very many thanks!
Best wishes,
Anne
You are on the ebay GSP Globel Shipping Programme
You post to the hub in Lichfield at the price and method of postage on the listing
Once there then ebays agents Pitney Bowes forwards to the buyer
The buyer pays extra to ebay for the service