Bought a mattress but it has no labels attached to say what the mattress is could be any type

Hi they are offering an exchange but I paid for the most expensive mattress they have but it could be anything I e obviously opened the packaging can I still ask to return it 

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If you bought from a Business Seller who offers a 30 day Change of Mind Return Policy? Open a Case through the Resolution Centre. You will be charged for the Return Postage though.

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