You need to contact eBay custmer support about this. There is a link to Helo & Contact at the top or bottom of almost every apge on eBay.
Before doing this, you need to edit your question to remove your real name. Only usernames are used here. It's very bad for your online security to reveal actual personal information on a public members forum.
In fact, it would be a wise precaution also to change your username - for the same reason: it's a security risk to give away your real name in your username.
