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Accidentally set up a refund for the buyer.

How do I cancel the refund for the buyer?

 

I accidentally pressed that option.

I was looking to some how finish the sale on eBay app as he collected item instead.

he had paid via the app but wanted collection so it showed it needed scanning or something. 

Anyone know?

 

thanks

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Answers (1)

Answers (1)

It's all automated,  if you pressed refund,  then the refund will go ahead.

 

Contact this buyer  explain what has happened in error,  and would they kindly pay you again through a Money request you can send to them via your Paypal account.  You will need them to provide you with their email address,  which can be done as you have  previously been in transaction with them.

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