Account restriction

[ai081211]

My account was recently restricted after I changed my address. EBay then asked me for various things which I sent thought to them driving licence etc. They then asked me for tax record / record of employment etc. I sent them a payslip on the 27th May and haven’t had a response and my account is still restricted. Any advice on how I should proceed with this?

[tressygirl]

You will have to persist with Customer Services asking how long the verification will take,  and if any other documentation is need.  I do though, strongly recommend contacting CS only very first thing in the morning when the line first open at 8 a.m. as there's more chance of Dublin answering.

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

Lines open 8 a.m. - 10 p.m. on weekdays

9 a.m. - 6 p.m. on weekends.

Automated agents will be available on chat outside of the above hours.

@ai081211 

[papso22]

There is something odd about your  business contact details and address on your old listings.  I should also think that they want evidence of you being registered as self employed with HMRC, not a payslip.