What's the New BUYER PROTECTION FEE for exactly ?

 

 

With Buyer Protection, you'll benefit from:

  • New! Private sellers paid after delivery: When you purchase from a private seller, payment will be sent after the order has been successfully delivered.
  • New! 24/7 customer support: Connect anytime with a person by phone, or send a chat to get quick answers.
  • Secure transactions: All payments are encrypted end-to-end and handled by our trusted payments partners.

    You'll also continue to benefit from free leading services like eBay Money Back Guarantee, as well as Authenticity Guarantee (for eligible items and categories).

     

    Most purchases are covered by eBay Money Back Guarantee, our free protection programme that offers refunds if the item didn't arri...

    Our new Buyer Protection programme gives you even more reassurance with your purchase, knowing private sellers are paid after delivery, and you can talk to a real person 24/7 if you have any issues or questions.

     

     

    Buyer Protection is a new programme that applies to all purchases on eBay.co.uk, and includes 24/7 customer support. Additionally, when you buy from a UK-based private seller, seller funds are sent after an item is considered delivered, and a mandatory Buyer Protection fee is included in the item price.

    eBay Money Back Guarantee is an additional layer of protection on your purchase. If an item doesn't ...

     

     

     

    So this is basically telling buyers that eBay are not trusting of their private sellers to post items and them being delivered by the postal service... Buyers can now speak to a human being with any concerns , or maybe just have a chat about the weather? or would it be I don't want this now and funds held longer?  AND  transactions are secure as encrypted ( were they not anyhow, if not this is very concerning)  AND that  BPF actually does not cover the item purchased as it is the MBG.

     

    Did eBay ask the buyers if they wanted this? 

     

    Do eBay really think that sales will increase? 

     

    Are eBay another Poshmark?

     

    Are eBay misleading its " customers" with what the BPF really is? 

     

    Have eBay discriminated against private sellers? 

     

    Are buyers encouraged by eBays New  FEE to part with their hard earned money even more?

     

    Are buyers  clear of what it actually covers and  happy with the " benefits" it provides?

     

    Are private sellers disappointed at them being singled out and penalised by having funds held for  something which really does not exist...?

     

     

    Edit to add link below so we can all see eBays progress 😉 

     

    https://www.ebayinc.com/company/our-history/

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What's the New BUYER PROTECTION FEE for exactly ?

The simple fact is that "selling for free" for private sellers is completely untrue. It is us that are bearing the burden of eBay imposing BPF on our items, because items don't sell at the inflated price it creates meaning your only option is to reduce the sale price. All that is happening is private sellers are getting less for their items and quite possibly to a more detrimental degree than when we paid a fixed commission and all knew where we stood. 

 

Seemingly I'm not alone in being seriously hacked off with BPFs and this ridiculous nonsense of eBay keeping my money for 14 days even though a buyer has left glowing positive feedback a couple of days after dispatch. It's just plain greed.

 

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